Mastering Business English

This Business Communication course, divided into five progressive modules, is designed to develop essential linguistic skills in the corporate sphere.

The first module, "Introduction to Business Communication," lays the groundwork. Here you'll learn to make presentations, describe your job and company, handle daily office interactions, make basic phone calls, and draft simple internal emails and memos, in addition to understanding basic business documents.

The second module, "Navigating the Workplace," delves into workplace etiquette and culture, discussing daily tasks, managing appointments, and resolving simple problems. It will prepare participants for predictable meetings and routine correspondence.

"Business Interactions," the third module, elevates the complexity. It will cover more advanced phone calls, taking messages, and basic negotiation. It will also teach you how to give and follow instructions, and participate in longer meetings.

The fourth module, "Business Operations and Concepts," focuses on company structures, products, services, marketing, and sales. It will emphasize discussing trends and presenting statistical data, culminating in drafting short reports.

Finally, the fifth module, "Professional Communication," will consolidate your learning. You'll practice formal presentations, advanced negotiations, handling difficult situations and complaints, cross-cultural communication, and preparing for job applications and interviews. It will also train you in drafting complex documents like proposals.